Simpler access to insight with no-code analytics
For the contact centers of this era, digital transformation is no longer optional. With large, often remote teams and thousands of calls a day, extracting customer intelligence and tracking agent productivity from the influx of data can be daunting.
Lumenore helps you systemize insight building and get actionable intelligence from your varied sources of truth. Our self-service business intelligence and analytics platform gives you a transparent view into your business operations without needing technical expertise - letting you take business-impacting decisions, faster.
Turbocharge your contact center
- Faster lead conversion rates
- Higher agent utilization rate
- Improved CSAT scores
- Optimized call handing time
- Higher call volume management
- Accurate capacity planning
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get your hands on all things Lumenore.
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